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MEI Achieves Record Growth in 2009
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MEI Computer Technology Group, a leading developer of trade promotion management solutions for the Consumer Packaged Goods industry, has announced record growth in its sales and customer base.
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Empirix Offers OneSight Voice Quality Assurance
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Empirix is offering its OneSight Voice Quality Assurance solution, which combines the company's OneSight customer experience monitoring with active monitoring to assure end-user voice quality.
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Portrait Software Named an Analytics Leader
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Customer-interaction software vendor Portrait has been named a "Leader" in Forrester Research's inaugural Forrester Wave: Predictive Analytics And Data Mining Solutions, Q1 2010 research report.
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Noble Systems Shows Expanded Market Position
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Contact center solution provider Noble Systems is projecting a 2010 revenue total marking a 100 percent increase over 2006 levels, underscoring the company's expanding market position.
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Siemens Announces OpenScape Voice V4
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Siemens debuted OpenScape Voice V4, featuring OpenScape Branch and OpenScape Concierge, features designed to provide flexible deployment options and improve the customer experience.
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How Process Analytics Can Help with Customers
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Few would argue that the customer is king; however, these kings are even more powerful as providers focus on market share in the recession, then ARPU gains to achieve market growth.
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MORE...
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